Operations Manager, Harbour Hotel Group
Lauren has been extremely influential to me. She was a tremendous support to my team during a very difficult restructure and also was a source of continued support to me personally. Her knowledge of training techniques and her broad range of methods enable her to reach out to all levels of learners. Through her continued efforts, we have seen an increased level of the understanding within the team and also a hunger to learn more. The sessions she conducts are interesting, informative and constructive while remaining incredibly upbeat and lively.
As a developing manager within the company, she has supported me personally to achieve my goals and continue to develop my inter-personal skills and management styles. She has been instrumental in guiding a newly formed supervisory team in the right direction. Her coaching methods have encouraged them to learn and have ultimately guided them to success.